Privacy Policy

Effective Date: June 9, 2025
Last Updated: June 9, 2025

NW Smoke respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at NWSmoke.com.

Please read this policy carefully. By using NWSmoke.com, you agree to the terms outlined here. If you do not agree, please do not use NWSmoke.com.

1. Information We Collect

We collect personal and non-personal information in the following ways:

Information You Provide Directly

Name
Email address
Billing/shipping address
Phone number
Payment details (processed securely via third-party payment processors)
Order history
Messages or content submitted through contact forms or customer service channels

Information We Collect Automatically

IP address
Browser type and version
Device identifiers
Pages you visit
Time and date of access
Referral URLs
Shopping cart activity and session data

2. How We Use Your Information

We use the collected information for purposes including:

Processing transactions and shipping orders
Providing customer support
Sending order confirmations, updates, or marketing (if you’ve opted in)
Maintaining and improving the website’s functionality and user experience
Detecting and preventing fraud or abuse
Complying with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Types of cookies we use:

Essential cookies (required for the site to function)
Analytics cookies (e.g., Google Analytics)
Marketing cookies (for retargeting or ad personalization, only with consent)

4. Sharing of Information

We do not sell your personal data. We may share information with:

Payment processors (e.g., Stripe, Square, PayPal)
Shipping carriers (e.g., USPS, UPS, FedEx)
Customer support or marketing platforms (e.g., Mailchimp, Klaviyo)
Analytics services (e.g., Google Analytics)
Legal or regulatory authorities when required by law

All third-party services we use are vetted and contractually obligated to protect your data.

5. Your Data Rights (GDPR, CCPA, etc.)

Depending on your location, you may have rights under laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These may include the right to:

Access your data
Correct inaccuracies
Request deletion
Object to certain data uses
Request data portability
Opt out of the sale or sharing of personal data (where applicable)

To exercise your rights, email us at rochesterthca@gmail.com with your request. We may ask for identity verification before fulfilling your request.

6. Age Restrictions

This website is intended for use by individuals 21 years or older. We do not knowingly collect data from children. If we discover that a minor has submitted personal data, we will promptly delete it.

By using this site, you confirm that you are of legal age to purchase hemp-derived products.

7. Data Retention

We retain your data only as long as needed for the purposes outlined in this policy, or as required by law (e.g., tax or compliance regulations).

8. Data Security

We take commercially reasonable steps to secure your information using encryption, firewalls, and secure servers. Despite these measures, no online platform is entirely immune to breaches. You share your information at your own risk.

9. Third-Party Links

This site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Updates to This Policy

We may update this policy to reflect changes in legal requirements or business practices. Any updates will be posted on this page with an updated “Last Updated” date.